Phil has been in the customer service industry for all of his career and was brought into the bathroom industry by his wife, Sue. Phil takes pride in every design and installation making sure that his own very high expectations are mirrored every step of every project.
Sue studied Art & Design and made the transition to bathroom design 20 years ago. Originally, she worked and trained in a high-end showroom in the north-east of England. In 1999, the Lincoln showroom was opened, which saw Sue responsible for its design from scratch. She is always very hands-on in the showroom, overseeing designs and constantly keeping the displays on-trend with the latest product. Sue is also responsible for staff training and product knowledge.
Joab has previously worked as a Sales Negotiator within the property market. Then moving to become a Sales Executive at a print manufacturer. Now with sales experience behind him he is now ready to tackle the bathroom industry. Joab enjoys dealing with clients face to face and enjoys the challenge of good design.
Dan has been a part of the customer service industry for 5 years, obtained exclusively from real estate. He brings with him a wealth of experience in dealing with customers face-to-face in their own home environment, ensuring their every individual need is catered to. Dan prides himself on organisation and product knowledge, ensuring he gives the best possible service.
Chris is a qualified bench joiner and boat builder. He has ran his own successful business for over 8 years. He undertakes our installation work, in customers houses as our own qualified joiner. Now, he is responsible for maintenance of the showroom, remedial and snagging works, as well as delivering goods to customers’ houses.
KBB Review: August 2012.
National Customer Service of the Year: Runner Up
Service: 5 Showroom: 4 Score: 9/10.
“Phil is a true enthusiast”.